Returns & Exchanges
At One Hundred Stars, we want you to be completely satisfied with your unique garments, which is why we offer a straightforward 14-day return policy for all unworn items in their original condition. Please ensure all tags remain attached and the items are handled with care to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully fold your items and place them in their original packaging, ensuring the completed returns form is included inside the parcel.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at your nearest authorized courier location or post office.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund to the original payment method within 7-10 business days.